Frequently Asked Questions

• 1. What is Readly?

  Readly is the ultimate magazine subscription with the best magazines from around the world.

  A subscription to Readly gives you unlimited access to more than 5000 titles in just one app, you can download magazines for offline reading without an internet connection and share with family on up to 5 devices - This is Readly!

  
  
  

• 2. How can I use Readly?

  To read magazines on Readly you can download our app to your phone or tablet from the App Store, Google Play, Amazon Appstore or Huawei AppGallery. You can also read on your computer with our web browser version of Readly at go.readly.com

  In our apps for phones and tablets, you can download magazines for offline reading without an internet connection. Perfect for long journeys!

  A Readly subscription will allow you to read on up to 5 devices simultaneously. You can also create 5 individual user profiles. One subscription is enough for the whole family!

  
  
  

• 3. How do I pay?

  You can pay your subscription safely by registering a payment method on your customer account. Payment is always made in advance and deducted automatically each month. 

  The following payment methods are available: 

  • Credit Card (VISA/MasterCard)
  • PayPal

  If you wish to pay using a payment method connected to your Apple ID, Google Play or Amazon account, this is available when purchasing a subscription in the app from one of our in-app resellers.

  
  
  

• 4. How do I cancel my subscription?

  You can cancel your subscription at any time. For subscriptions purchased directly from Readly you can easily cancel your subscription on your customer account. For subscriptions purchased from a third party vendor, you can cancel directly with them. Read more here. 

• 5. I forgot my password - what do I do?

  You can easily reset your password before signing in.

  Click on “Forgot password” below the login field and enter your registered email address. You will receive an email with instructions on how to create a new password. 

  
  
  

• 6. How do I share my subscription?

  Your subscription can be shared among 5 profiles and used on 5 devices. 

  All you will need to do to share your subscription is to download the app on the new device. When the app is downloaded, you sign in with your account details to access the subscription. Once signed in, your friends and family can create their own profiles for reading. Each profile will have its individual settings for favorite magazines, bookmarks and so on.

  
  
  

• 7. I want to publish my title in Readly - what do I do?

  If you are interested in having your title on Readly please email: sales@readly.com

  
  
  

• 8. I have a business and want to cooperate with Readly - what do I do?

  If you are interested in cooperating with Readly please contact Fanny Moros: fanny.moros@readly.com 

  
  
  

• 9. Do you have more questions or feedback?

  Please visit our Support Centre where we have gathered the answers to the most common questions. If your question is not answered, please send us an email on support@readly.com and a member of our team will get back to you as soon as possible.